"Us", "Ours", or "We" means NE Fire Limited
"You", "Yours", or "Yourself" means you the purchaser
"Products" or "Services" means the goods or services supplied by us

General

All products and services purchased from NE Fire Limited are subject to the terms and conditions outlined below, unless varied in writing by NE Fire Limited.

Misrepresentation Act 1967

Technical Data and Information contained on-line, technical publications or within catalogues are for guidance only and we will not be held responsible for any misinterpretations or mistakes due to such information. NE Fire Limited will not be held liable for verbal advice given other than in the case of fraudulent information.

Acceptance of Order

These conditions shall govern the terms upon which we shall supply the products and if applicable, the Services, so that any conditions contained in or referred to in your purchase order shall not bind NE Fire Limited unless we expressly agree in writing to vary these conditions. An order is not accepted until NE Fire Limited sends written acknowledgement to the purchaser, or part or all of the products are despatched. NE Fire Limited reserves the right to terminate or withdraw any order for whatever reason it sees fit.

Product and Information Alterations

NE Fire Limited reserves the right to withdraw or make alterations to its products and services without notice or liability. We reserve the right to substitute goods within your order with goods of an equivalent nature. If you do not wish to accept the substituted goods then the products must be returned to us within seven days of receipt, in line with our “right to cancel” policy.

Return of Faulty Goods Policy

We at NE Fire Limited want you to be happy with your purchase. However, if you wish to return your order, you can return it, just return the item back in its original condition. We will arrange for collection, at no extra cost to you. In the unlikely event that a product purchased from us is faulty, we will offer you the choice of a full refund or a replacement. This, however, will only be relevant if the item is returned to us in its original condition and packaging. We will then follow manufacturers guidelines to access the product and then contact you with either a replacement item or a full refund. In the event of the item being replaced, it will be dispatched to you free of charge. To arrange a collection for any returning item, please email us with the product description and fault.

The Right To Cancel

NE Fire Limited offers a no questions asked returns policy. As a customer you have the right to cancel your goods up to seven working days after delivery. Your seven day cooling off period commences on the first day after receipt of the goods. All you have to do is contact us in writing within this period if you wish to return any of the products. Your goods must be returned to us in their original condition and packaging. A full refund will commence within 28 days. Refunds will be made via the original payment method.

Delivery and Risk

All products despatched by NE Fire Limited will be delivered by a method of transport selected by us, in the absence of contrary agreement with the purchaser. Products are at the risk of the purchaser from the time of despatch and the purchaser is fully liable for the invoice value. Claims for incorrect delivery, shortages, damage to goods in transit or other discrepancies must be notified in writing to NE Fire Limited within 7 days of delivery. After this time they may not be considered. Claims for non-delivery will also be considered if notified to NE Fire Limited within 3 days of the date of despatch shown on the invoice. The purchaser agrees to pay for any loss, or extra cost incurred by NE Fire Limited through the purchaser’s instructions, or lack of instructions, or through failure, or delay in taking delivery, or through any act or default on the part of the purchaser, its servants, agents or employees.

Secondary Damage

NE Fire Limited is not liable for any damage to property or consequential loss, e.g. loss of product, loss of profit, loss of goods in store which arises by defects or delays in delivery of products irrespective of the cause, including faulty manufacture.

Disclaimers

NE Fire Limited reserves the right to change, modify, remove or substitute without notice any information shown on the web site from time to time. Prices and availability are subject to change. To the extent permitted by law, NE Fire Limited shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to in this web site, or from the use or inability to use any of the information contained or accessed from this web site. NE Fire Limited will not be liable for any loss or damage related to any business, such as loss of data, loss of profits, business interruption or any other indirect, special or consequential loss or damage caused to that business. NE Fire Limited will not be liable for any delay or failure to perform our respective obligations under this contract due to circumstances beyond our reasonable control. If any of these terms or disclaimers shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Pricing

The price payable by the purchaser is the price prevailing at the time of despatch. NE Fire Limited is entitled to alter prices without notice prior to despatch. Unless otherwise agreed in writing, NE Fire Limited prices do not include VAT or insurance, where applicable will be added to the total amount due.

Payment of the total contract price in British Pound Sterling (plus VAT) is to be made by cheque or BACS transfer. Invoices will not be raised prior to the date of delivery. All transactions are to be paid for in UK Sterling Currency.

Suitability of Products

NE Fire Limited makes no representation that any product or service referred to in this web site will be appropriate for use in locations other than those implied. It is the responsibility of the Purchaser to locate, use and maintain equipment in accordance with their responsibilities.

Accuracy of Information

NE Fire Limited accepts no responsibility for the information or practices presented in this web site or other information, practices or products of other parties linked to this web site. The Purchaser’s dealings with such persons found via this web site are between the Purchaser and such persons, and NE Fire Limited will not be liable for any loss or damage arising out of such dealings.

Warranty

THIS WARRANTY IS IN ADDITION TO AND DOES NOT AFFECT YOUR STATUTORY RIGHTS.

All our Products are guaranteed for a period of twelve months from the date of delivery against defects in design, materials or workmanship. If there are any such defects then we shall, at our option and expense, repair or replace the defective Products free of charge provided that the Products have not become defective for any other reason, such as accidental damage or a failure to use or install them in accordance with Our instructions.

Terms of Payment

All goods and services dispatched to the buyer shall be invoiced after dispatch, and shall be paid in full within 30 days. Send your payment to the address shown on the invoice.

Transfer of Ownership

NE Fire Limited remains the owner of the products until it receives full payment of the price invoiced. Until such time as ownership in the products passes to the Purchaser, NE Fire Limited is entitled at any time to require the Purchaser to return them to NE Fire Limited and if the Purchaser defaults, to enter the premises where the products are stored and repossess them. The Purchaser is not entitled to pledge or charge In any way the products which remain owned by NE Fire Limited and if the Purchaser does so all monies owning by the Purchaser to NE Fire Limited shall immediately become due and payable without prejudice to any other right or remedy of NE Fire Limited.

Force Majeure

We shall make every effort to comply with our obligations but we cannot he held responsible for circumstances which are beyond our reasonable control. If We are unable to perform our obligations by reason of any such force majeure event, then We shall give You notice in writing of the circumstances giving rise to it, and after a period of three months either of us shall have the right to terminate any order by giving notice to the other without any liability except for sums accrued due under the Contract.

Termination

If NE Fire Limited or you the purchaser are in breach of our obligations, under the order, then the other may by seven days notice in writing terminate the order.

We shall be entitled to terminate the order immediately without notice if you enter into liquidation, receivership, administrative receivership or you make any arrangement or composition with creditors, or if you are an individual, any petition or receiving order in bankruptcy shall be presented or made against you.

If either of us shall terminate the order in accordance with its terms then such termination shall be without prejudice to our respective accrued rights and obligations.

Assignment

Any order is personal to You and or Your company and may not be assigned or otherwise transferred without Our written consent.

Governing Law

These terms and conditions shall be governed, construed and shall take effect in accordance with the laws of England, and shall be subject to the non-exclusive jurisdiction of the English Courts.

Statutory Rights

Nothing in these terms and conditions shall affect the statutory rights of a consumer.